Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Shipping and billing addresses
• Payment information (processed securely through our payment provider)
• Order history and preferences
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our services and user experience
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processing, shipping, email delivery)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, PCI-compliant payment gateways.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at privacy@shophub.com